When: 25 May 2027
Where: TOPRA 3rd Floor, City Reach, 5 Greenwich View Place, London, E14 9NN
Time: 09:15–17:00 BST
CPD: 8 CPD hours upon successful completion
Who should attend?
This course is ideal for:
- New and experienced regulatory affairs professionals seeking to strengthen their communication and influencing skills
- Professionals looking to develop negotiation strategies and deliver impactful presentations and documents
What you'll learn
By completing this course, you will be able to:
- Build effective relationships with internal and external stakeholders.
- Prepare for and lead regulatory interactions with confidence, including meetings, negotiations and follow-up discussions.
- Apply influencing and negotiation techniques to manage conflict, gain buy-in and achieve successful outcomes.
- Communicate complex regulatory information clearly and effectively in presentations, meetings and written communications.
- Navigate decision-making processes strategically through effective planning, escalation and contingency management.
Hear directly from course presenter Joe Cheal about the skills you'll develop and the value the course can bring to your regulatory career.
Course overview
Skilful communication and negotiation skills are essential for regulatory professionals. This course teaches participants how to recognise and use different negotiation strategies while maintaining trust and respect with complex groups of stakeholders. After this session, delegates will be able to develop and deliver impactful presentations and documents that deliver the required results.
The course is delivered in two parts:
1. Pre-course on-demand webinars: These webinars provide practical guidance on planning interactions, managing conflict, and following up effectively
- Webinar 1: Internal and external communication as a regulatory affairs professional
- Webinar 2: Internal and external negotiation as a regulatory affairs professional
2. Face-to-face skills workshop: Participants apply the techniques from the webinars, practising negotiation strategies, building trust with stakeholders, and delivering presentations and documents that achieve results
Course presenters
In-person course presenter
Joe Cheal, Lead Imaginarian, Imaginarium Learning & Development
Joe Cheal has been training, consulting and coaching since 1993, working with thousands of people from a diverse range of companies over the past 25 years. He is a highly interactive and engaging speaker who focusses on practical solutions for ‘real-world’ implementation.
Webinar course presenter
Andrew Thornley, Experienced Regulatory Affairs Professional
Andy Thornley is a Regulatory Affairs leader with experience in Consumer Health, information systems, and multi-disciplinary teams at companies including GSK and J&J. He has represented the AESGP at EMA and EU forums on topics such as ISO IDMP/SPOR, eCTD v4.0, and Regulatory Optimisation. In the webinar, Andy will share insights on communication and influencing which will help regulatory affairs professionals develop their effectiveness.
Pricing
TOPRA member: £650 + VAT
Non-member: £910 + VAT
Join TOPRA and enjoy the member rate on every training course you book. Become a member >
Members working for regulatory or government agencies, academic institutions, charities, patient groups, emerging markets and MSEs can access further discounted rates. Please email
meetings@topra.org before booking.
Important Notice On VAT
In compliance with regulations, a *20% VAT will be charged to all attendees, regardless of your country of origin. If you have a VAT number or if the company or organisation you are affiliated with has a VAT number or equivalent please ensure it is visible on your profile. If your VAT number is not visible on your profile, please email
finance@topra.org to have it updated. If you do not have a VAT number, there is no action required — VAT will be applied accordingly during the registration process. Please observe that the VAT number needs to be valid.
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Terms and conditions
By booking a place on this course you are agreeing to the Training Terms and Conditions.