Managing High Performance Teams (eLearning)

Managing High Performance Teams (eLearning)
This course will equip managers to create, develop and nurture a streamlined team.

This course will no longer be available to access after 30 March 2022. Please note that any new registrants in the following period, will need to access and finish this course by 30 March 2022.

Successful team management can provide a multitude of benefits to an organisation. A high performing team increases morale, improves productivity and efficiency and provides better overall organisational performance. Learners will understand the different stages of team development, how to adopt the most appropriate approach and how to handle issues such as team performance, politics, dynamics and power structures.

Managing High Performing Teams enables the learner to:

  • Understand their role within the team, what their team needs and how to focus their management inputs to provide this. 
  • Give the team direction by translating business goals into team goals and objectives. 
  • Adapt their behaviour to achieve better results and enhanced team performance. 
  • Balance their own work with the needs of the team, therefore increasing their own productivity. 
  • Delegate effectively and provide help without taking over, enabling their team members to learn the skills that they need to do their job better.  

Learning outcome

What makes a team? 

  • What is a team? 
  • What do we mean by “high performing”? 
  • What affects how a team functions?
  • How do individuals’ attitudes affect the team? 
  • What are the four stages of team development? 
  • What is the manager’s role ? 

The course will cover the four stages of team development:


  • How do I know if my team is at the “forming” stage? 
  • What does the team need from me at the forming stage? 
  • How can I provide leadership to my team? How can I give my team direction? 
  • What should my focus be at this stage? 


  • How do I know if my team is at the “storming” stage? 
  • What does the team need from me at the storming stage? 
  • How should I coach my team through conflict? 
  • How can I give effective feedback? 
  • What should my focus be at this stage? 
  • How do I know if my team is “norming”? 
  • What does the team need from me at the norming stage? 
  • How can I step back and support the team at the same time? 
  • How can I provide help without taking over? 
  • What should my focus be at this stage? 
  • How do I know if my team is “performing”? 
  • What does the team need from me once they are performing? 
  • How can we ensure we communicate well as a team? 
  • How do I balance my time as worker and manager?
  • What should my focus be once my team is performing? 

This course will appeal to people at all levels. New managers, or those preparing to take the role on, will be equipped to create, manage and nurture a streamlined team. More experienced or senior managers will value the opportunity to refresh their skills and approach.

Frequently asked questions

How long will the course take?

You have 120 days access to this course, during this time you can complete the course at your own pace. You can exit the course at any point and all of your answers will have been automatically saved.

If the course is not accessed within 12 months of purchase, the course access will expire and you will not be entitled to a refund.

What do I have to do to complete the course?
To complete the course you must go through each topic and answer a selection of questions. Once you have completed the course you will receive a completion certificate.

How many CPD hours will I receive?

We recommend that this course should take you 3.5 hours to complete, you will therefore receive 3.5 CPD hours upon completion. 

To register, please log in or create an account 

Please read the training terms and conditions before booking onto this course. By booking a place on this course you are agreeing to the training terms and conditions.

Course price (including VAT):
Member: £75+VAT
Non member: £90+VAT
All fees are shown in Pounds Sterling and do not include VAT 

Can Be Taken on Any Date Managing Teams
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